Identifying and addressing hearing loss no longer requires lengthy visits to healthcare providers. It’s possible to get new hearing aids directly from FDA-approved providers. With this solution comes a new challenge; finding the specific hearing aid that is right for you.
This Lexie Hearing Aids review sets out what you need to know about the prices and features of the Lexie Lumen model.
Our Rating: Lexie Hearing Aid Review
Support for Claims
Hearing Aid Quality
Value for Price
Pros and Cons
Is Lexie Hearing Legit?
Yes, Lexie Hearing is legit. It sells over-the-counter hearing aids, which have proven to be effective for people with mild to moderate hearing loss . It can also be found as part of the Walmart hearing aid range. This hearing aid review will dig deeper into what you can expect, but there are several signs that the company is trustworthy and supplying a product that works.
- Lexie’s signature hearing aid, the Lexie Lumen, is FDA-registered.
- It runs a free support service, Lexie Care, six days a week.
- The product has a one-year warranty.
- There’s a 45-day trial.
Who Makes Lexie Hearing Aids?
Lexie hearing aids are made by Lexie Hearing, an accredited BBB business that is part of the hearX Group. The parent company produces hearing tests, screening tools, and other hearing devices.
In terms of hearing loss solutions, Lexie produces one hearing aid model, the Lexie Lumen. It’s a behind the ear (BTE) device that can be adjusted to fit different hearing profiles. The company runs deals that could include a free hearing aid dryer or a care kit with drying capsules.
Lexie Lumen Hearing Aid
The Lexie Lumen hearing aids are BTE devices that come with several tubes and domes, which means you can find the size that fits you. There’s also a guide to measuring your ear for a comfortable but secure fit.
Lexie Lumen hearing aids are slim but bigger than some others on the market. You can adjust the settings on the device or using an app.
There are five color choices, and the box includes batteries and drying capsules.
The battery life of the device is over 36 hours. They aren’t rechargeable, so you’ll need to replace the 312 batteries.
There are several useful functions that can improve your ability to hear in different environments.
The dual microphones amplify the sounds you want to hear, while background noise is picked up and kept to a minimum so that you can focus or follow conversations.
There are six programs that allow you to adapt the product to your hearing needs and the environment. It also provides noise reduction, nano-coating to make it suitable for active lifestyles, Bluetooth, and telecoil functionality, so it can work with loop systems and phones.
Lexie Hearing Aid Dryer
When buying Lexie Lumen hearing aids, you might find an offer for free accessories, or you can purchase what you need with cash or rewards points (see more below) to use and look after your devices.
One of these extras is the Lexie Hearing aid dryer, which can keep your devices from building up too much moisture. It can extend their lifespan and prevent them from needing repairs. The electric box is compact and dries aids quickly.
You also receive drying capsules in the box. These can be used overnight to dry out your hearing aids. The desiccant discs that help with drying usually last up to three months.
There are other hearing aid accessories that you purchase from Lexie Hearing, such as a remote microphone, which can work well in public speaking settings or for streaming from other devices.
How to Order Lexie Hearing Aids
There are four simple steps to finding, getting, and using your hearing aids from Lexie:
- Take the online hearing test.
- Order through the website or at Walgreens.
- Download the Lexie mobile app.
- Set up your hearing aids.
Take The Lexie Hearing Test
The Lexie hearing website gives you access to a free online hearing test. It’s clinically validated and takes a couple of minutes. It uses a speech-in-noise screening approach, which is common practice for most audiologists. By determining your ability to recognize speech with background noise, the test can indicate whether you would benefit from a hearing aid.
Order Online or At Walgreens
There are several options for purchasing your Lexie hearing aids. You can buy them outright or choose the subscription option when ordering online through the Lexie Hearing website. There are often discounts for buying online, and you get free shipping.
Alternatively, you can buy Lexie hearing aids from your nearby Walgreens store. This option might suit your needs if you don’t feel comfortable buying online directly from the site.
Download the Lexie App
Once you have your Lexie Lumen hearing aids, you’ll want to set them up to suit your needs and access the hearing aid features. The Lexie app is available from the App Store for iPhones and the Google Play Store for Android devices.
From your smartphone, you can adjust your hearing aid settings and access Lexie Care, the remote customer support that has how-to guides, as well as the opportunity to have video calls with hearing experts for any issues.
Set Up Your Hearing Aids
You can use the Lexie hearing app to set up your new hearing aids to meet your needs. Once you’ve connected via Bluetooth, it takes around ten minutes to set up and program your aids. You can check out and adjust the programs, including everyday, indoor, noisy, outdoor, and music.
There are several options for settings, including using your test results, manually adjusting, or using previous settings through expert adjustments. It means you can keep using the hearing aids even if your requirements change.
Lexie Hearing Aids Reviews: What Are People Saying?
An essential part of this hearing aid review is understanding the day-to-day experience of people who already have Lexie Lumen hearing aids and use the Lexie app.
Overall, the comments are positive regarding the product, the support, and the payment options. The company is responsive to negative reviews and resolving issues that people have had, particularly with the batteries.
Lexie Lumen Hearing Aids Reviews
Lexie customers have given their opinions and described their experiences on the Better Business Bureau and TrustPilot websites.
Are Lexie Hearing Aids FDA Approved?
Yes, Lexie hearing aids are registered with the FDA.
Lexie Hearing Aid Prices
There are several options for paying for your Lexie hearing aids. When you purchase online, you can choose a one-time payment of $799, less if there is an active promotion, or a subscription of $49 monthly per pair for two years. Lexie also runs promotions for the subscription, giving you one or two months free.
When you choose the subscription option, there’s an activation fee of $50. With either type of purchase, you get a 45-day risk-free trial. If you send them back within this period, you can get a full refund.
As part of the subscription plan, you get the two hearing aids, plus care kits, which are delivered regularly. They contain batteries, drying capsules, and other accessories to help you maintain your devices. It’s possible to cancel your subscription at any time. Once you return the hearing aids, you won’t be charged anything further.
Lexie Hearing Aids Walgreens
Lexie hearing aids are also available at some Walgreens. You can use the map on the website to see if they’re available at a store near you. You might get different discounts and promotions in-store compared to the options on the Lexie website.
The one-time payment is usually the same at $799, but you might find subscription options for $39 per month through the Walgreens website, so it’s best to shop around to find the best deal.
Lexie Hearing Aid Rewards Program
One aspect that makes Lexie hearing stand out is the rewards program. You can access it through the Lexie app. The biggest benefit from the rewards points is that you can earn up to a 5% discount on your subscription.
However, there are still advantages for those that paid outright for their hearing aids, as the rewards points can be redeemed for accessories, like batteries, drying capsules, a dryer, or remote microphone.
You earn through the scheme by wearing your hearing aid. The program is designed around your first 45 days of use in the free trial to help you get used to the product but also to reach goals that can get you rewards.
There are two main ways to earn points. One is through wearing goals. These are specific targets for wearing your hearing aids in different situations and getting used to the settings. Each time you connect with the app, it will adjust the goals to your usage, and when you meet the targets, you’ll get points.
The other way to earn is through activity goals. These are based on your interactions within the app. Examples include:
- checking in on the app
- learning through reading the how-to and information guides
- rating your experience
- sharing with friends.
They all earn you points to be used in the store or as a subscription discount.
There are other hearing aids on the market. The devices from Lexie are in the OTC (over-the-counter) category, which means you can buy cheap hearing aids directly without going via an audiologist, healthcare, or insurance provider. There are other companies in this category that sell hearing aids online.
MDHearingAid is a good alternative to Lexie for several reasons. The primary advantage is that there are three products with different price points, so you can adjust your choice based on your needs and your budget. The products are also FDA-registered.
The devices share many of the same excellent features, such as noise reduction, directional microphones to minimize unwanted background sound, programs for different hearing environments, and a risk-free trial with a full refund. With MDHearingAid, it’s easy to opt for one hearing aid if you experience single-sided deafness, so there is no need to buy a pair.
The VOLT+ is water-resistant and rechargeable, which means you won’t need to keep changing the batteries. Alternatively, there’s the CORE model, which adapts to your environment, works with a smartphone app and has a battery that lasts five to six days.
Another affordable OTC alternative is Otofonix. It sells FDA-registered hearing aids online and has four models. Although the prices are higher than Lexie and others on this list, it regularly offers discounts.
All of the models do a good job of reducing background noise. You can choose SONA, which works with an app, HELIX, which is rechargeable, or GROOVE, which gives you both of those features.
Hear-Better.com isn’t a manufacturer; it’s a website where you can find hearing aids from different brands at wholesale prices. Although the choice might be a bit overwhelming and the options for testing and customer support might not feel as direct and personal, it does have several advantages.
Using a site like this with lots of options means you can consider all of your needs to find the best product. For example, you can arrange your results by price bracket, view rechargeable solutions, sort by color, manufacturer, and whether the device has Bluetooth.
The most frequently asked questions about Lexie Hearing Aids can be found below.
Is Lexie a Real Hearing Aid?
Yes, the Lexie Lumens is a real product that helps those experiencing hearing loss. The product is FDA-registered, has a one-year warranty, and includes many useful features. It has Bluetooth, telecoil functionality, noise reduction, and a smart app with programs for different environments.
Is Lexie a Good Hearing Aid?
The Lumen hearing aids are good for people with mild to moderate hearing loss. It does a good job of focusing on the sounds you want to hear and minimizing background noise. It also has feedback and noise reduction.
The rewards program and subscription option make the device more affordable. There are also some fantastic accessories that are affordable too, such as the remote microphone and hearing aid dryer.
Are Lexie Hearing Aids Good for Tinnitus?
Lexie hearing aids don’t offer any specific benefits for tinnitus, such as white noise settings. If your tinnitus is related to hearing loss, then wearing a hearing aid can help by reducing background noise and improving the clarity of what you hear.
Anyone experiencing new tinnitus symptoms or a worsening of the condition is advised to seek advice from a medical professional before proceeding with a hearing aid purchase.
What Is the Best Hearing Aid On the Market 2022?
While the device from Lexie is a strong contender, the best hearing aids on the market in 2022 are those from MDHearingAid. There’s a choice for each budget, excellent battery life, and a slim design that is comfortable to wear.
This Lexie Lumen hearing aid review has found that the product has some significant advantages. The rewards system and the subscription plan are great ways to make the devices more affordable. Some more device options, including a rechargeable model and better battery life, would make even more of an impression.
- “Over-the-Counter Hearing Aids.” National Institute of Deafness and Other Communication Disorders, U.S. Department of Health and Human Services, https://www.nidcd.nih.gov/health/over-counter-hearing-aids.